Description
ENSURE SATISFACTION is a basket building skill that enables you add value and build the Brand relationship by simply offering to “follow up”.
Includes: Retail Sales Training Video (5:33)
Practice Activities
How It Effects Customers
This skill is designed to stimulate your customers Buying Emotions long after the in-store experience. Because satisfaction also extends after they leave the store, and that's when our products and services are really put to the test.
Relation to Other Skills
This skill is directly linked to the skill Re-Connect because they both require gaining the customer’s permission to reach out.
